We have been taught that every donation is a blessing. We’ve been told to "meet the donor where they are," whether that’s on Facebook, PayPal, or a third-party run site.
But what if I told you that taking $1 from the wrong channel is actually worse than getting nothing at all?
In this episode, we explore the controversial concept of "Toxic Revenue." We dissect how data silos—disconnected systems like PayPal Giving Fund, Facebook, and Excel—are stripping your organization of its memory. You are getting the cash (the calories), but you are losing the context (the DNA).
We discuss:
- Why "Orphaned Data" is the primary cause of donor churn.
- The "Frankenstein" tech stack: Why stitching together 5 different vendors is creating a monster that scares donors away.
- The math behind the "$100 Lost Opportunity"—and why you might be better off rejecting that anonymous donation.
This isn't a tech talk. It's a warning signal for your business model. Tune in to diagnose the problem. (Part 1 of 2)